Legal

Privacy Policy

Last updated: July 2026

Scaffold — this policy states the required structure and factual points and should be reviewed and approved by the client/solicitor before launch. It is not final legal advice.

Who We Are

Concrete Revive is a professional surface restoration company based in Holmfirth, West Yorkshire, England. Our website address is: concreterevive.co.uk.

Concrete Revive is the data controller responsible for your personal data. You can contact us using the details at the end of this policy.

What Data We Collect

When you use the enquiry or contact form on our website, we collect:

  • Your name
  • Your email address
  • Your telephone number (if provided)
  • Your message / project details

We do not collect payment information through our website.

How We Use Your Data

We use the information you provide solely to:

  • Respond to your enquiry or quote request
  • Contact you about the services you have asked about
  • Send relevant follow-up communication if you have consented

We will never sell, rent or share your personal data with third parties for marketing purposes.

Lawful Basis for Processing

Under the UK GDPR, we process your personal data on the following bases:

  • Consent — when you submit an enquiry, you consent to us using your details to respond.
  • Legitimate interests — to answer your enquiry, provide a quote and carry out the work you have asked about.

Data Retention

We retain your contact information for as long as is necessary to fulfil your enquiry and for a reasonable period thereafter in case of follow-up questions. You may request deletion of your data at any time by contacting us directly.

Cookies & Analytics

We use Google Analytics (GA4) to understand how visitors use our website so we can improve it. This sets analytics cookies (for example _ga) on your device.

These are non-essential cookies, so we only set them if you choose “Accept” on our cookie banner. If you select “Reject”, no analytics cookies are set and Google Analytics is not loaded. You can change or withdraw your choice at any time using the “Cookie settings” link in the footer, or by clearing this site's data in your browser. Google Analytics data is processed by Google; see Google's Privacy Policy for details.

Third-Party Services

To display the site we load a small number of resources from third parties, which means your device's IP address is shared with them when a page loads:

  • OpenStreetMap & Carto (basemaps.cartocdn.com) — the service-area map on our contact page
  • Google Analytics (googletagmanager.com / google-analytics.com) — website analytics, loaded only after you accept cookies

These providers do not receive any information you enter into our enquiry form.

Your Rights

Under UK GDPR you have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate data
  • Request deletion of your data
  • Restrict or object to processing of your data
  • Data portability

You also have the right to complain to the Information Commissioner's Office (ICO), the UK's data protection regulator, at ico.org.uk if you are unhappy with how we have handled your data.